Terms of Service
Bats Club is operated by SINBIOX Limited. By placing an order you agree to the terms below.
Authenticity
All figures are authentic original Japanese releases from a single private collection. No reproductions, bootlegs, or third-party resales.
Shipping
We ship to supported regions only. Orders are limited to a maximum of 3 figures per order. Rates vary by destination and quantity — see the FAQ for the full breakdown. Estimated delivery is 14–28 business days with tracking. Orders to unsupported regions will be refunded in full.
Customs and Import Taxes
International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the sole responsibility of the recipient. Bats Club has no control over these charges and cannot predict their amount. By placing an order, you accept responsibility for any applicable customs fees. If a package is refused due to unpaid customs fees and returned to us, the original shipping cost will not be refunded.
Orders & Returns
All figures are single unique pieces. Once placed, orders cannot be modified. Returns are accepted only for figures damaged in transit within 14 days of delivery — see our Returns Policy.
Art
The Art section sells original works created by SINBIOX — posters, prints, postcards, stickers, canvas and zines, produced by the artist and sold as new.
- Condition. All art is sold as new. Minor variation in colour, trim or finish on printed items is inherent to the medium and is not a defect.
- Availability & pricing. Availability is shown in real time. Prices are in USD and locked in at the moment the order is placed.
- Shipping. Art ships to supported regions with tracking. Estimated delivery is 14–28 working days. Orders to unsupported regions are refunded in full.
- Customs & import taxes. International orders may be subject to customs duties and import taxes charged by the destination country; these are the recipient's responsibility. If a package is refused over unpaid customs fees and returned to us, the original shipping cost is not refunded.
- Age-restricted works. Some art depicts artistic nudity or suggestive themes and is labelled 18+. By purchasing a labelled item you confirm you are of legal age in your jurisdiction.
- Intellectual property. Purchase of a work transfers ownership of that single physical copy only. SINBIOX retains all copyright, moral rights and other intellectual-property rights in the artwork and its image. You may not reproduce, copy, scan, photograph for distribution, print, publish, distribute, sell reproductions of, publicly or commercially display, or create derivative works from any purchased work, in whole or in part. No licence to the artwork is granted. The work must not be altered or presented in a way that misrepresents the artist.
- Returns. Returns are accepted only for transit damage or a manufacturing defect, within 14 days of delivery, with an unboxing video. Change-of-mind returns and exchanges are not accepted. Digital downloads are non-refundable once the download link has been issued.
- Digital downloads. A digital purchase is a PDF file, delivered by a download link emailed after payment and valid for 7 days. It grants personal use, including printing for yourself; you may not resell, redistribute or use the file commercially.
- Payments & governing law. Payments are processed by Stripe in USD. These terms are governed by the laws of the Hong Kong SAR.
Product Condition
Each figure is pre-owned and comes from a private 1990s–2000s Japanese collection. The condition is disclosed on every product page: Mint, Near Mint, Good, Fair or Poor. By placing an order you accept the stated condition.
Order Limits
A maximum of 3 figures per order applies. If you'd like more than 3, please place separate orders or contact support@batsclub.com.
Pricing and Availability
All prices are in USD and may change without notice. The price is locked in at the moment the order is placed. Availability is real-time — once a figure is sold, it is permanently removed from the store. We reserve the right to cancel orders in the case of pricing errors, in which case a full refund will be issued.
Payments & Currency
Payments are processed securely by Stripe in US dollars. Prices are shown in USD; approximate local currency equivalents (when displayed) are for reference only and may differ slightly from the final amount charged by your bank or card network.
Governing Law
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes will be resolved in Hong Kong jurisdiction.
Updates to these Terms
We may update these terms at any time. The current version is always available at batsclub.com/terms. Continued use of the site constitutes acceptance of the updated terms.
Contact
Questions about these terms? Email support@batsclub.com.
Last updated: April 2026
