FAQ
Frequently asked questions about Bats Club.
What is Bats Club?
Bats Club is a private anime figure archive and marketplace. All figures come from a single collector's personal collection of 10,000+ authentic Japanese originals from the 1990s–2000s.
How does shipping work?
We ship worldwide to supported regions with tracking. Average delivery time is 21 business days (14–28 day window). Maximum 3 figures per order. Shipping rates (per order) — Russia: $9 for 1 figure / $14 for 2 / $22 for 3. Europe: $12 for 1 figure / $18 for 2 / $26 for 3. USA & Canada: $12 for 1 figure / $18 for 2 / $26 for 3. Asia (Japan): $17 for 1 figure / $26 for 2 / $42 for 3. Rest of World: $15 for 1 figure / $20 for 2 / $30 for 3. All orders ship within 1–3 business days of payment confirmation.
Which regions do you ship to?
We ship to Europe, Russia, USA, Canada, Australia, New Zealand and Japan. We do not ship to Africa, China, Hong Kong, Macau, Thailand, Israel, UAE, Saudi Arabia and Turkey.
How do I place an order?
Browse the archive, add figures to cart, proceed to checkout. We accept all major credit cards, Apple Pay and Google Pay.
What condition are the figures in?
Each figure is carefully inspected and condition is listed on every page: Mint, Near Mint, Good, Fair or Poor.
What is your return policy?
If your order arrives damaged, contact us within 14 days of receiving your package at support@batsclub.com with photos of the damage.
How do I contact support?
Email us at support@batsclub.com