FAQ
Frequently asked questions about Bats Club.
What is Bats Club?
Bats Club is a private anime figure archive and marketplace. All figures come from a single collector's personal collection of 10,000+ authentic Japanese originals from the 1990s–2000s.
How does shipping work?
We ship worldwide to supported regions. Average delivery time is 21 days with tracking. Shipping cost: Russia $9, Europe $17, USA & Canada $20, Asia $17, Rest of World $22.
Which regions do you ship to?
We ship to Europe, Russia, USA & Canada, Australia, New Zealand, Israel, UAE, Saudi Arabia, Turkey and Japan. We currently do not ship to Africa, China, Hong Kong, Macau and Thailand.
How do I place an order?
Browse the archive, add figures to cart, proceed to checkout. We accept all major credit cards, Apple Pay and Google Pay.
What condition are the figures in?
Each figure is carefully inspected and condition is listed on every page: Mint, Near Mint, Good, Fair or Poor.
What is your return policy?
If your order arrives damaged, contact us within 14 days of receiving your package at support@batsclub.com with photos of the damage.
How do I contact support?
Email us at support@batsclub.com